The airport is located 12km (8 miles) southwest
of Frankfurt and directly linked to the A3 (Cologne-Munich) and
A5 (Hanover-Basel) motorways, which lies to the eastern and northern
boundaries of the airport. The Frankfurter Kreuz junction joins
the airport for through the federal road B43 while the A67, serving
destinations in the south, connects with the A5.
INFORMATION AND HELP DESKS
Airport information desks are located in the Arrivals and Departures
halls of both terminals staffed 24 hours a day. There are also several
touch-screen info-terminals situated throughout both terminals.
Money and communications:
Numerous banks, bureaux de change, and ATMs are available in Terminals
1 and 2. Postal services are available throughout the airport.
3C Communications provide 24-hour credit card phones and faxes,
plus Internet access. Deutsche Telekom also provides Internet
ports at some gates
Eating and drinking:
There are several restaurants, bars, and cafés in all terminal
areas, many of which are open 24 hour.
There are over 130 shops at the airport, including duty-free and
24-hour newsagents in Terminal 1.
An escort and porter service is available at the airport. Transport
boxes and crates for bulky luggage are available at the FGS airport
baggage service in the Arrivals hall B of Terminal 1 and the Arrivals
hall E of Terminal 2; Visitors are advised to make reservation
in advance. Left luggage and lockers are available in both terminals.
The lost property office is situated on the first level of Terminal
1 (tel: (0)69 6906 6359). Trolleys are also available.
The airport has pharmacies and a 24-hour medical clinic in Terminal
1. There is children’s play areas, baby change rooms and
buggy hire at the left-luggage offices in both terminals.
The airport has facilities for disabled passengers including elevator
and ramp access throughout the two terminals, automatic doors, adapted
telephones, and washrooms. Passengers are advised to inform their
airlines of any assistance required in advance.
The Sky Line shuttle train is wheelchair accessible, while electric
buggies are available in both the terminals. A wheelchair-accessible
bus service, equipped with an ambulance lift runs daily; a door-to-door
transport service is also offered (tel: (0)69 979 8770).
There are about 25 hotels close to either the airport or offering
a free shuttle service, including the Comfort Inn/Feger, Mörfelden-Walldorf,
Novotel Airport, Rhein-Main Raunheim, and Steigenberger Airport
Hotel Frankfurt. The Sheraton Hotel (tel: (0)69 69770) is linked
to Terminal 1 via a covered walkway. There are direct telephone
links to the hotels at the bus stops outside the Arrivals area A
of Terminal 1 and outside area E at Terminal 2.