airport lies on Route 190 and has its own ATS train system connecting
all terminals, the Metro station, and the long-term car park (Lot
E). To reach Route 190 from central Chicago, you must take Route
90. If you are traveling from the north and south suburbs, you must
take Route 294 while if you are at the west suburbs, you must take
Route 88, then Route 294 to reach the airport.
INFORMATION AND HELP DESKS
The information desks (tel: 773 686 2200) are available in Terminals
1, 3 and 5 manned by Multi-lingual staff, 24 hours a day. Passengers
can inquiry at the desk for flight and transit information at the
desk. There are also two Travelers Aid booths located at Terminal
Money and communications:
The airport has a full service bank, ATMs, bureau de change facilities
and a post office.
Eating and drinking:
The airport has a selection of restaurants, bars, fast-food outlets,
The airport has a wide selection of shops. Shops are open daily
and include a bookshop, gift shop, perfume shop, and leather goods
shop and duty-free shops.
Trolleys are available at all terminals. There are lost property
desks staffed by the Chicago Police Department on the upper levels
of all terminals.
There is a medical center, AED units (defibrillators), baby-change
facilities, a play area, and a 24-hour interfaith chapel.
The airport has disabled facilities available for disabled travelers
staffed by efficient representatives to assist hearing- and visually-impaired
travelers. Disabled passengers are requested to confirm any special
needs with their airline four days in advance.
Facilities include ramps and lifts, escorted wheelchair services,
TTY telephones, and visual paging for hearing-impaired passengers
and Braille buttons in lifts. The ATS system is fully accessible,
with elevators provided at each of the five stops. The Travelers
Aid office (tel: 773 894 2427) provides escorts for disabled people
on request. Adapted hire cars for drivers with disabilities are
also provided with two or three days’ notice. Disabled car
parking facilities are provided for badge holders. Disabled toilets
are located throughout the airport.
Hilton Chicago O’Hare Airport (tel: 773 686 8000) is the only
hotel on the airport grounds, and is situated in Terminal 2. There
are numerous other hotels near the airport. Some of them are Best
Western O’Hare, Clarion Barcelo’ Hotel, Comfort Inn
O’Hare, Courtyard by Marriott, Days Inn O’Hare International,
DoubleTree Club Chicago O’Hare, DoubleTree Hotel O’Hare-Rosemont,
Four Points Hotel Sheraton, Hampton Inn O’Hare, Hampton Suites
North Shore, Hawthorn Hotel & Suites, Hilton Chicago O’Hare,
Holiday Inn Chicago O’Hare, Holiday Inn O’Hare International,
Hotel Sofitel Chicago, Hyatt Regency O’Hare, Hyatt Rosemont,
Marriott Suites O’Hare, O’Hare Marriott Hotel, Radisson
Hotel O’Hare, Ramada Hotel O’Hare, Residence Inn by
Marriott, Residence Inn O’Hare Rosemont, Rosemont Suites Hotel
O’Hare, Sheraton Gateway Suites, Suburban Lodge, Super B,
Travelodge Chicago O’Hare and the Westin Hotel O’Hare.